01
Maps the real operating model.
Functions, capabilities, workflows, systems, and the people who own them — pulled from your HRIS, your tools, your tickets, your calendars. Not a static diagram. A live map that updates when reality changes.
Map how your company actually works — because you can't fix what you don't understand.
Node builds a living model of your business — the capabilities, the workflows, the people, and the work that matters to them.
You have an org chart. You have a tools list. Neither one tells you how work actually moves.
You might even have a process library somewhere in Confluence that hasn't been opened since the last reorg. You can't redesign what you can't see.
Who approves a vendor over $50K?
Policy says the CFO. Reality is a Slack DM to the COO.
Which team owns onboarding?
Sales says CS. CS says Ops. Ops says 'we inherited it.'
Why does quarterly planning always slip two weeks?
Three teams are waiting on the same person. Nobody knows it.
What Node does.
Three things your org chart and tools list cannot tell you — but your operating model can.
02
Surfaces where decisions actually happen.
The Decision Map shows the real approvers, reviewers, champions, and blockers for every capability — including the ones nobody documented. See bottlenecks before they become escalations.
03
Connects every workflow to an outcome.
When a process breaks, you see which capability degrades. When a capability degrades, you see which objective slips. No more orphaned work, no more 'why are we doing this again.'
What a typical 200-person company looks like
8
top-level capabilities running the business
~100
discrete workflows, most undocumented
90+
tools in the stack — half invisible to IT
70%
of companies have no documented operating model
“How does this company actually run?”
Node builds the answer in layers — each one making the picture sharper. No workshops. No consultants. Just the data you already have.
Step 1 — Connect what you have
Where does this map come from?
Node ingests the systems your business already runs on. Finance gives you the vendor landscape and spend. SSO gives you people and tool access. HRIS gives you the org structure. Slack shows you how work actually moves. Notion shows you how work is supposed to move. The gap between Slack and Notion is often the most valuable signal Node produces.
- Finance / ERPVendors, spend, contracts, renewal dates
- SSO / IdentityPeople, departments, tool-to-person mapping
- HRISOrg structure, hierarchy, headcount changes
- Slack90 days backfilled · real-time · how work actually happens
- Notion / WikiDocumented processes · the intended version
- Browser extensionShadow IT, free tiers, personal-email signups
- Time to first mapUnder 5 days, typical
Step 2 — Build the graph
What does the model actually look like?
Node doesn't produce a flat list of tools or a process library. It builds a hierarchy: business units → capabilities → workflows → steps → people. Every workflow carries the tools, automations, and agents operating inside it. Every capability rolls up a health score from the workflows beneath it.
- Business unitsTop-level organisational groupings
- CapabilitiesWhat the business needs to be able to do
- WorkflowsHow the work actually happens, step by step
- PeopleWho owns each step — confirmed, not assumed
- Tools + agentsWhat's running at each step, and whether it's earning its keep
- Health scorePer workflow, per capability, rolled up to business unit
Step 3 — Graded for health
Where are we exposed, and where's the opportunity?
Coverage, redundancy, manual load, AI-candidateness, single-points-of-failure. The same rubric for every node, so a CIO can compare lead qualification with renewals on the same axis.
- Coverage% of work captured
- RedundancyTool / step overlap
- Manual loadSteps without automation
- AI candidatesRanked by value · ready for pilot
- Risk flagSingle-point-of-failure · visible early
- Drift detectionAlerts when Slack signals diverge from the documented workflow
Where you end up
The org chart shows reporting lines. Node shows the business.
A single map of how your company runs — accurate enough to plan against, current enough to trust, structured enough to change. When someone asks “who owns this?” there's an answer. When you redesign a process, you know what else moves. When you deploy an AI agent, you know exactly which workflow it's sitting in and what it needs to understand.
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