01
Mixed teams, modeled honestly.
Pods that include both humans and agents, with the work distribution between them visible at a glance.
Workforce.
The map of who does what — humans and agents on the same canvas.
Headcount planning shouldn't end where the org chart ends. Node renders humans and agents on the same workforce map, with the work each one is responsible for and the cost of doing it.
One canvas. Two worker types.
The chart that makes humans and agents legible to each other, on the same axis.
02
Coverage by capability, not seat.
How much of lead-to-cash is human-served vs. agent-served? What's the cost-to-serve in each mix? Click to drill in.
03
Plan headcount with the agent on the page.
Hiring plans that account for what AI is already doing — instead of last year's plan plus a guess.
What a mixed workforce looks like
1,247
humans on the canvas
147
AI agents on the canvas
32%
of the workflow surface served by agents, weighted by volume
$78
median fully-loaded cost-to-serve per qualified opp · vs $112 baseline
Workforce, expressed honestly.
Three behaviours that turn a workforce surface from a headcount table into a planning tool.
Pod view
The team is the unit, not the role.
Lead-Qual Pod has 8 humans and 3 agents. The agents handle volume; the humans handle exceptions. The pod's cost-to-serve is one number. Hiring questions become real questions: more humans, more agents, or different work.
- PodLead-Qual
- Humans8
- Agents3
- Volume splitAgents 87% · Humans 13%
- Cost-to-serve$78 per qualified opp
Capability coverage
Where AI is doing the work — and where it isn't.
By capability, the share of the surface served by agents vs. humans. Where coverage is high and override rates are low, the model is earning its keep. Where the override rate is climbing, the human work is the safer bet.
- Lead-to-cashAgent-weighted 41%
- CSAgent-weighted 28%
- ProcurementAgent-weighted 12%
- FinanceAgent-weighted 8%
- LegalAgent-weighted 4% · by design
Plan view
Headcount plans with the agent on the page.
Plan FY27 with the agents counted. Hire 12 in CS — or expand the agent's scope and hire 7 plus invest in evals. The plan model is the same shape; the trade-off is finally visible.
- Plan horizonFY27 · Q1–Q4
- Open roles32 · all anchored to capability targets
- Agent expansions9 · scoped, scored, costed
- Trade-offsVisible per capability · finally
A workforce plan that ignores the agents in the building is a plan that's already wrong.
Node — Workforce product principles
Stop guessing your software decisions.
Node maps how your business works and how software supports it — so every decision is grounded in what's real.
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